Last Amended: October 24, 2026

Introduction

Pro Plumbing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our plumbing services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when contacting us or requesting our services, including:

Name

Phone number

Email address

Property or service address

Details about your plumbing needs or service requests

Any other information you choose to provide through our website or direct communications

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data, where applicable.

How We Use Your Information

Pro Plumbing may use your personal information to:

Respond to inquiries and service requests.

Provide estimates, quotations, and plumbing services.

Schedule appointments and communicate about ongoing work.

Process payments and maintain business records, where applicable.

Improve our website, services, and customer experience.

Send service updates or promotional communications where permitted by law.

Comply with applicable legal and regulatory requirements.

We only use personal information for purposes that are reasonable and relevant to our business operations.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information when necessary with trusted service providers who assist with operating our website, managing communications, processing payments, or delivering our services. These providers may only use your information as necessary to perform their services, subject to applicable requirements.

We may also disclose information when required by law, to respond to lawful requests, or to protect our legal rights and the safety of others.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the browsing experience.

Cookies are small files stored on your device. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

If we use third-party analytics or advertising tools, those services may collect information about your website interactions in accordance with their own privacy policies.

Protecting Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, and meet applicable legal obligations.

When information is no longer required, we take reasonable steps to securely delete or dispose of it.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to your personal information, ask for corrections, or inquire about how your information is collected, used, and disclosed.

If you receive promotional emails from us, you may unsubscribe using the instructions provided in those communications. You may still receive messages related to services you have requested.

To make a privacy-related request, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites or services. Pro Plumbing is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website and services are intended for individuals seeking residential or commercial plumbing services. We do not knowingly collect personal information directly from children through our website. If you believe a child has provided personal information to us, please contact us so we can review the matter.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements. Any updates will be posted on this page with a revised effective date.

We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how Pro Plumbing handles personal information, please contact us:

Pro Plumbing
Email: info@pro-plumbing.ca
Phone: 1-647-515-2130
Address: Toronto, Ontario, M1P3X9

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.